If you're not observant, you shouldn't be a leader.
Are you observant?
Do you see the flowers amidst the weeds?
When I'm coaching sales leaders, we often talk about how they can use their "power" to change the culture of the organization for the better or worse.
So often as leaders, we see the problems and want to fix them. We see the gaps and deficiencies, and feel inclined to address them.
But I challenge you to look for the flower amidst the weeds.
Look for the good in your people!
One of the most important characteristics of a good leader is to be observant and look for the good in their people and in situations.
When you're observant, and you see your employees doing something RIGHT, and then you take the time to TELL THEM... both in a 1:1 and in a group setting, you can change the trajectory of your team for the better.
When you praise specific, positive performance, it not only gives the employee a short term boost, but it also- and very importantly, reinforces the positive behavior which is then more likely to be repeated by that employee and everyone, thereby enhancing your culture for the long term.
Even though we're all busy, and you're seeing your team virtually more frequently than in-person, now more than ever it's so important to
SLOW DOWN, LISTEN, OBSERVE, FIND SOMETHING THEY'RE DOING WELL AND COMPLEMENT THEM WITH SINCERITY AND SPECIFICITY.
And let me know what happens!
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For more guidance on coaching your sales team and developing the systems to create rockstars,
Kathy Tucker Coaching & Consulting is a boutique sales and leadership training company specializing in helping builders and real estate companies develop top producing sales teams and brilliant sales leaders who foster a healthy, high-performance sales culture.
After over 25 years leading top-producing sales teams with the nation's leading homebuilders, Kathy saw many sales leaders being under-trained or burning out, or wanting to get to the next level of their career but not knowing how to do it. So she started her coaching business to help sales managers learn the systems and skills to take their performance to the next level and THRIVE in the role of the sales leader.
Virtual Sales Training Workshops, 1:1 Coaching for Sales Professionals and Sales Leaders, and her Signature Leadership Program: 9 Steps to Leading a Rock Star Sales Team.